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Privacy Policy

At Fiitz, we value your privacy and are committed to protecting your personal data. This policy briefly explains what data we collect, why we collect it, and how we handle it — in accordance with the General Data Protection Regulation (GDPR).

What data do we collect?

We may collect:

  • Your name, email, address and phone number

  • Order and payment details

  • IP address and website usage via cookies

  • Your communication preferences (e.g. newsletter opt-in)

Why do we collect your data?

We use your data to:

  • Process and ship your orders

  • Communicate about your purchase

  • Send marketing emails (if you opted in)

  • Improve our website and user experience

We only collect what we need, and we never sell your data.

Who has acces to your data?

Your data may be shared securely with:

  • Payment providers (e.g. Stripe, PayPal)

  • Shipping companies (e.g. Bpost, DPD)

  • Our email and analytics tools (e.g. Wix, Google Analytics)

These parties help us deliver your order and improve your experience. We only work with partners who comply with GDPR.

How long do we store your data?

  • Order data: 7 years (for tax/legal reasons)

  • Newsletter data: until you unsubscribe

  • Website analytics: up to 26 months

What are your rights?

You can at any time:

  • Request access to your data

  • Ask to correct or delete your data

  • Withdraw your consent (e.g. for newsletters)

  • Object to the use of your data for direct marketing

    To exercise these rights, email us at [insert email address].

Cookies

We use cookies to make our website work smoothly and analyze visitor behavior. You can accept or refuse cookies when you visit our site.

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